Privacy policy
American Behavioral Consulting LLC
SMS/Text Messaging Privacy Policy
Effective Date: September 3, 2026
American Behavioral Consulting LLC ("American Behavioral Consulting," "ABC," "we," "us," or "our") respects the privacy of individuals who communicate with our organization through SMS/text messaging. This policy describes how information obtained through our text messaging service is collected, used, disclosed, and protected.
Information We Collect
When you communicate with American Behavioral Consulting through SMS/text messaging, we may collect your mobile telephone number, the content of messages you send to us, information you voluntarily provide through text messages, and information associated with your communications with our organization.
How We Use Your Information
American Behavioral Consulting uses information obtained through SMS communications to communicate with current or prospective clients, parents, legal guardians, caregivers, employees, applicants, healthcare providers, and other individuals regarding our services and operations.
SMS communications may include responses to inquiries about Applied Behavior Analysis (ABA) services; intake and enrollment communications; appointment or session scheduling; schedule changes or cancellations; service coordination; administrative communications; responses to questions or requests; and other person-to-person communications related to ABA services.
Our SMS service is intended for conversational person-to-person communications and is not used for unsolicited mass marketing or promotional text messaging.
Mobile Information and Data Sharing
American Behavioral Consulting does not sell, rent, or share mobile telephone information with third parties or affiliates for marketing or promotional purposes. Mobile information, text messaging originator opt-in data, and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with service providers when necessary to facilitate text messaging services, such as telecommunications carriers, platform providers, telephone companies, Microsoft, and other vendors that assist in transmitting or delivering messages. We may also disclose information when required or permitted by applicable law.
Protected Health Information and HIPAA
American Behavioral Consulting provides healthcare services. Information communicated to or maintained by American Behavioral Consulting may constitute Protected Health Information (PHI) subject to the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
American Behavioral Consulting maintains the privacy and security of PHI and uses and discloses health information in accordance with applicable law and its Notice of Privacy Practices. Individuals should avoid including unnecessary sensitive medical, behavioral, financial, or other confidential information in SMS communications.
SMS Consent
Providing a telephone number to American Behavioral Consulting does not constitute consent to receive marketing or promotional text messages. Individuals who opt in to SMS communication may receive conversational messages related American Behavioral Consulting LLC | 352-999-0447 | www.abc-aba.com | Page 1to their inquiry, services, scheduling, administrative needs, or relationship with American Behavioral Consulting.
Consent to receive SMS/text messages is not a condition of receiving ABA services from American Behavioral
Consulting.
Opting Out
You may stop receiving SMS messages from American Behavioral Consulting at any time by replying STOP. Other supported opt-out requests may include QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. After an opt-out request is received, a final message may be sent confirming that you have been unsubscribed.
Questions and Contact Information
American Behavioral Consulting LLC
Phone: 352-999-0447
Email: Aba@abc-aba.com
Website: www.abc-aba.com
For assistance with text messaging, you may also reply HELP to an SMS message from American Behavioral Consulting.
Changes to This Policy
American Behavioral Consulting may update this SMS/Text Messaging Privacy Policy as necessary to reflect changes in our services, technology, business practices, or applicable legal and regulatory requirements. The current version of this policy will be maintained at a publicly accessible location on our website. American Behavioral Consulting LLC | 352-999-0447 | www.abc-aba.com | Page 2
Terms & conditions
American Behavioral Consulting LLC
SMS/Text Messaging Terms & Conditions
Effective Date: September 3, 2026
These SMS/Text Messaging Terms & Conditions ("SMS Terms") govern SMS/text message communications between American Behavioral Consulting LLC ("American Behavioral Consulting," "ABC," "we," "us," or "our") and individuals who choose to communicate with us through SMS. By opting in to or using American Behavioral Consulting's text messaging service, you acknowledge these SMS Terms.
Text Messaging Service
Text Messaging Service means communications sent to or from your mobile telephone number using SMS, MMS, or similar messaging technologies. American Behavioral Consulting's SMS service is intended for conversational, person-to-person communications between individuals and American Behavioral Consulting personnel.
Types of Messages You May Receive
Depending upon your relationship and interactions with American Behavioral Consulting, SMS messages may include responses to inquiries regarding Applied Behavior Analysis (ABA) services; intake and enrollment communications; appointment and ABA session scheduling; schedule confirmations, changes, or cancellations; service coordination; administrative communications; responses to questions or requests you initiate; and other conversational communications related to ABA services or your relationship with American Behavioral Consulting.
Message Frequency
Message frequency varies. The number and frequency of messages you receive depend upon your interactions with American Behavioral Consulting and the communications necessary to respond to your inquiries or coordinate services.
Message and Data Rates
Message and data rates may apply. American Behavioral Consulting does not impose a separate charge for participating in SMS communications. However, your wireless carrier may charge message, data, or other fees according to your mobile service plan.
Consent to Text Messaging
By opting in to receive SMS/text messages from American Behavioral Consulting, you consent to receive conversational text messages at the mobile telephone number you provide. Consent to receive SMS messages is not a condition of receiving ABA services or other services from American Behavioral Consulting.
How to Opt Out - STOP
You may opt out of SMS communications at any time by replying STOP. You may also use other supported opt-out terms, including QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. After submitting an opt-out request, you may receive one final SMS confirming that you have been unsubscribed.
How to Get Help - HELP
For assistance with SMS/text messaging, reply HELP. You may also contact:
American Behavioral Consulting LLC
Phone: 352-999-0447
Email: Aba@abc-aba.com
American Behavioral Consulting LLC | 352-999-0447 | www.abc-aba.com | Page 1Website: www.abc-aba.com
Privacy
Information collected through SMS communications is handled in accordance with our SMS/Text Messaging Privacy Policy and, when applicable, our HIPAA Notice of Privacy Practices.
Mobile information, text messaging originator opt-in data, and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
HIPAA and Sensitive Information
Because American Behavioral Consulting provides healthcare services, some communications may involve information protected by HIPAA or other applicable privacy laws. SMS should primarily be used for appropriate conversational and administrative communications. Individuals should avoid sending unnecessary sensitive medical, behavioral, financial, or personally identifying information through SMS. American Behavioral Consulting will handle PHI in accordance with applicable privacy requirements and its HIPAA Notice of Privacy Practices.
No Emergency Communications
Do not use SMS to communicate an emergency or other situation requiring immediate assistance. If you or another individual is experiencing an emergency requiring immediate medical or safety assistance, call 911 or the appropriate emergency service.
Availability and Delivery
SMS delivery depends upon wireless carriers, telecommunications networks, Microsoft Teams, compatible devices, and other technologies outside American Behavioral Consulting's direct control. American Behavioral Consulting cannot guarantee that every SMS message will be delivered, received, or reviewed immediately.
Changes to These Terms
American Behavioral Consulting may update these SMS/Text Messaging Terms & Conditions to reflect changes in its services, technology, business practices, or applicable legal and regulatory requirements. The current version will be maintained at a publicly accessible location on our website.